Annual tenant survey
What our tenants say
Every spring since 2024 we've asked every household how we're doing. These are the portfolio-wide results — every response counted, nothing filtered. We take feedback seriously and strive to continue to upgrade and enhance each property.
Yearly reports (PDF): 2024 · 2025 · 2026
9.6/10
Would recommend us
2026 survey · in 2024: 9.4
4.5/5
Maintenance handled well
2026 survey · in 2024: 4.8
8.9/10
Home & amenities vs. comparable rentals
2026 survey · in 2024: 9.1
10
Households responded in 2026
2024: 14
- 2024
- 2025
- 2026
Show as a table
| Category | 2024 | 2025 | 2026 |
|---|---|---|---|
| Taken seriously | 4.7 | 5.0 | 4.6 |
| Addressed promptly | 4.8 | 4.9 | 4.6 |
| Kept informed | 5.0 | 5.0 | 4.5 |
| Resolved to my satisfaction | 4.7 | 5.0 | 4.4 |
- 2024
- 2025
- 2026
Show as a table
| Category | 2024 | 2025 | 2026 |
|---|---|---|---|
| Exterior appearance | 4.6 | 4.7 | 4.3 |
| Gardening & landscaping | 4.6 | 4.4 | 4.3 |
| Common areas | 4.4 | 4.6 | 4.0 |
| Parking | 4.4 | 4.6 | 4.1 |
| Kitchen | 4.1 | 4.6 | 4.3 |
| Bathrooms | 3.9 | 4.1 | 4.1 |
| Appliances | 4.3 | 4.6 | 4.1 |
Average scores on a 1–5 scale (5 = strongly agree / very satisfied). 2024: 14 responses · 2025: 9 responses · 2026: 10 responses. Rent relative to comparable homes averaged 2.9 on a 1–5 scale where 3 means "at market."
You said, we did
What changed because of your feedback
- 2025 · You said: A request for a kitchen refresh.
We did: Refreshed the kitchen. - 2025 · You said: A request for central air conditioning.
We did: Installed central air. - 2026 · You said: Laundry machines were wearing out: a slow dryer and a mildew-prone washer.
We did: Replaced the washer and dryer with new machines.
In their words
Comments from the survey
“He's consistently responsive and understanding, and even though he isn't local, it never feels that way. It's clear he genuinely cares about his tenants and his property.”
“It's never been a question that if something isn't working that it wouldn't be taken care of immediately.”
“Thanks for being such a great landlord. We really appreciate your approach and the space has been a really lovely place to call home.”
“Everything has been good. I love that it's always been very easy to communicate.”
“You take care of all the issues thoughtfully and thoroughly.”
“We love our home so much! We're so thankful for our memories and love growing them.”
Comments are anonymous and lightly trimmed to remove names and locations.